Security and protection
We remind you that BPA already has your details and, therefore, will not request your BPA Online banking access codes either by e-mail, by phone or by SMS. These codes are secret and are solely for your use.
If you receive an e-mail with a link to BPA Online banking, do not click the link. In order to connect to BPA Online banking, please do so by directly entering the following address:
https://www.bpavirtual.ad, or by direct access from your list of Favourites.
Ensure that you never lose sight of your card when paying.
Remember to provide identifyng documentation when paying. This safety measure benefits both you and the owner of the shop.
Do not enter your secret number if anyone is close to you.
Always bolt the door behind you when entering the cash point room, especially if it is located outside of the Principality.
Do not leave any documents containing either your credit card number or information on your bank account in the cash point rooms.
We strongly advise that you make your purchases from websites that have virtual POS terminals with the following technology: Verified by Visa or Mastercard Secure Code.
These systems validate the credit cards' holders through the use of a PIC code (all BPA credit cards have their PIC activated).
24-hour telephone in case of loss or theft:
+376 873 500
+34 902 192 100